Michael Souop

ONLINE RESUME — INSTRUCTIONAL DESIGNER / LXD

Experience, tools, education.

Bilingual French / English — Storyline 360 · Rise 360 · Camtasia · Vyond · Moodle — Mississauga / GTA.

mikesouop@gmail.com LinkedIn Portfolio Version française →

PROFILE

Bilingual instructional designer — LXD

Master's in Educational Technology (Université Laval). I design digital learning experiences centered on adult learners and operational needs: analysis, measurable objectives, storyboarding, multimedia production, QA, LMS deployment. My IT support and infrastructure background makes collaboration with technical teams seamless.

CAREER

Professional experience

Freelance Instructional Designer — Toronto, ON (hybrid / remote)Jul. 2025 – present
  • Bilingual e-learning projects and prototypes: storyboarding, interactions, microlearning, QA, LMS readiness.
  • Showcase demos: DriveWise (17-step journey), Data Protection (banking case), Administrative Law (4 steps).
  • WCAG 2.1 AA accessible content, SCORM packages, videos with FR/EN subtitles.
Instructional Designer — Countrywide t-leaf inc., Mississauga, ON (hybrid)Jan. 2023 – Jun. 2025
  • Bilingual modules for delivery drivers: eco-driving, operational practices.
  • Full cycle: needs analysis, SMART objectives, storyboarding, Storyline 360 / Rise 360 development, QA, Moodle deployment (SCORM, AICC, xAPI).
  • Video dressing (Camtasia) and explainer animations (Vyond) for launches and key concepts.
  • WCAG 2.1 AA accessibility by design; user testing and iterations before go-live.
IT Technician — Compugen inc., Montreal, QCJul. 2019 – Oct. 2022
  • High-volume deployment and SLA support: workstations, L1/L2 diagnostics, standardization, documentation.
  • Windows 10 / macOS Mojave fleet, Active Directory, Sage, Oracle Hyperion, Android / iOS / Windows Phone mobility.
  • Infrastructure: Windows Server, DNS/DHCP/GPO/WSUS, VMware, TCP/IP LAN/WAN, Acronis, Knox EMM.
Administrative Assistant — JAR Services, Montreal, QCNov. 2018 – May 2019
  • Files and databases, targeted mailings, overdue follow-ups, dashboards.

TOOLS — HOW I USE THEM

Proof by tool, not logos

Storyline 360

  • Interactive modules: quizzes with retries, scored assessments, drag-and-drop, branching scenarios.
  • Realistic situations (delivery, branch, administration): learners decide and see consequences, risk-free.
  • Assessments exported as SCORM to Moodle, results used to spot concepts to reteach.

Rise 360

  • Mobile-first responsive journeys with reusable templates and a consistent, sober style.
  • Microlearning: short single-objective chunks, 2–3 min video excerpts + sheets.
  • Embedded interactive blocks when the interaction goes beyond native patterns.

Camtasia / Video editing

  • Screen-recorded tutorials and demonstrations, real cases.
  • Editing: cutting, reordering, transitions, titles, annotations, synced FR/EN subtitles.
  • Sober dressing with TechSmith assets and open resources.

Vyond / Animated video

  • Explainer videos with characters: welcomes, instructions, simplified sensitive situations.
  • Narration synced to scenes, FR/EN versions.
  • Targeted use: module introductions and concepts that stall in text alone.

Visuals — Illustrator / Canva

  • Image prep: cropping, resizing, color adjustments serving the objective.
  • Diagrams, infographics, icons and module posters.
  • Annotations and visual cues to guide the eye (captures, numbered steps).

Moodle / LMS + ADDIE

  • Named, versioned SCORM / xAPI packages, tested cross-browser + mobile, completion tracking verified.
  • Needs and audience analysis, iterations with stakeholders and subject-matter experts.
  • Evaluation: scored quizzes, learner feedback, field observations, attestations.

EDUCATION

Degrees

Master's in Educational Technology — Université Laval, Quebec2021 – 2023
  • Multimedia: Storyline 360, After Effects, Illustrator; WCAG accessibility; andragogy and evaluation.
Google AI Professional Certificate — Google / Coursera2026
  • AI fundamentals, brainstorming and planning, research and insights (8 courses).
Bachelor in Business Management — Collège de Paris, Douala2018
BTS in Management Computing — IME, Douala2017

Languages: French (native), English (professional — bilingual) — Strengths: creative pedagogy, technical rigor, adaptability.

EN FRANÇAIS

CV — en bref

Concepteur pédagogique bilingue (FR/EN) — LXD. Maîtrise en technologie éducative (Université Laval). Cycle complet : analyse des besoins, objectifs SMART, scénarisation, production Storyline 360 / Rise 360, montage Camtasia, animation Vyond, QA, déploiement Moodle SCORM/xAPI. Countrywide t-leaf (2023–2025) : modules bilingues pour chauffeurs-livreurs. Passé TI (2019–2022) : collaboration fluide avec les équipes techniques. Basé à Mississauga — hybride GTA.

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